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-- Professional Webmaster Business Issues
---- The Importance of Customer Service...
toolman - 11:25 pm on May 22, 2001 (gmt 0)Thread source:: http://www.webmasterworld.com/webmaster_business_issues/154.htm
This also points out the fact that the speed of business is indeed moving at the speed of light.....customers won't wait and they will actually be more vocal about their disatisfaction than they would face to face.
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