heathmont - 2:57 pm on Aug 25, 2004 (gmt 0)

ok, we just finished a job for a client. last year we set up an oscommerce site for him. he came to us last month with a number of fixups. i suggested a new design and for him to use our custom built cms (which he agrees is ten times better). anyway, as he hasn't made made any sales through the new or old site, or got many contacts, he is now concerned over the price of our devleopment - even though we have given 75% of our normal per hr rate.

he has basically said that the invoice is very high, as he paid half as much for the oscommerce site last year. the new site has been up for 1 month now and they haven't had one phone call or e-mail from the new site and only two phones from the old one. they have been getting plenty of hits but no business. further he has made the prices very attractive on the site as a way of testing demand.

we have done the work - and i have programmers to pay. it sounds like he needs help with his marketing side of his business to? anyway any feedback or comments would be greatly appreciated as i have to get back to him soon.

thanks in advance
tim.