percentages - 7:56 am on Aug 11, 2004 (gmt 0)

> but I need some ideas on how to ask what their name is in a professional way.

"What is your name" always works for me. They will only do business with you if you have something to offer them that works!

I make hundreds of thousands of dollars for some of my clients, yet still some can't remember my name, and in fact I have a problem remembering them too.

It doesn't actually matter!

I abuse my clients, they abuse me, we have a free for all, and none of us much care while the bottom line is good for all.