rogerd - 12:11 am on Jun 14, 2004 (gmt 0)
At least in smaller organizations, I've set up alternate spellings to forward to the correct one. In one company, for example, John Smith is email@example.com (hmmm, the kind of thing pageoneresults was talking about...). He periodically gets legitimate mail that the sender addressed to firstname.lastname@example.org, presumably sent by people who thought they recalled his address. I spotted some of these in the "catchall" mailbox. I finally just set "jsmith" and "johnsmith" to forward to the correct mailbox. End of problem.