ideaguru - 12:17 pm on Jun 1, 2004 (gmt 0)

it seems over 10% of all sales occur via a toll-free phone line if it's offered...this probably increases overall sales. So it would seem that offering this service to website operators would be a good idea.

I second the motion that your customer service and service in general has to flow smoothly, especially while you are growing....the price seems right..