---- You Know You Should "Fire" Your Client When...
robotsdobetter - 9:42 pm on May 27, 2004 (gmt 0)
When they go out of town AND don't tell you
When they are calling and/or emailing you all the time
When you just don't like them. LOL
I used to work with a designer from time to time and there was a huge learning curve with her as she would provide me with a layered Photoshop file and want me to make it into a webpage for her clients. So at the start of every project there was a lot of back and forth over what could be done and couldn't. Then she would whine that she knew the client was tight on funds so she would ask for discounts which I begrudgingly granted as I felt the continued stream of revenue was worth it.
I also lowered my hosting rates for her clients.
Well one day one of her clients had a technical question she couldn't answer and wasn't doing a good job relaying to me so she had her client phone me directly.
Well we got to talking and he mentioned that for what I charged I should come to his office and perform the work there. I asked him what he meant. And we got into a huge discussion over what he was being charged.
Turns out she was marking my work up 300% and while I was charging her $19.95 for the hosting she was billing them at $50.00 a month. This is the one that really pissed me off because she was making $30.00 pure profit for doing nothing and I was maybe making $6.00 for being responsible for the whole kit-n'-kaboodle...
I ended up cutting ties with her and so far I've gained 3 of her former clients who are much happier now that they aren't getting gouged.