Storyteller - 1:31 am on May 21, 2004 (gmt 0)

Thinking in terms of markup is a wrong idea altogether. Always go from what your time is worth, and you're safe. Calculate how many hours you'll have to spend managing the outsourcing process then multiply by your hourly rate - that will be your premium on this particular job.

You can outsource to someone for $XXX and have to hold their hand all the way through, or hire another person for 2 x $XXX and just have it done. The idea of markup just doesn't work in this very common scenario.