Candy - 4:28 am on Dec 23, 2003 (gmt 0)

What do you guys thing about this, i recently purchased a "web design business kit" from sitepoint.com, in it it gives you some pointers and forms to use to help close sales etc.

The author who owns a successful web design co. in Australia suggests that you offer clients a 100% money back guarantee if theyre not satisfied. to quote one of the sales pitches he suggests using

"100% money back guarantee, if for any reason (or no reason at all!) you are not completely happy with the quality of the site, we'll refund your money! no questions asked"

Would any of you offer such an offer, again I am not advocating this offer, just asking for your thoughts.

Their are advantages and disadvantages.

Playing devils advocate the advantages would be having a higher rate of clients, since the client doesnt feel their is such a risk, this can be likened to someone buying a new car, knowing that if its a lemon he can return it and isnt stuck with it.

the DISADVANTAGES I'd presume would be working on a page that costs $10,000 only to have the client not jumping with joy about the page and wanting a refund, also unscrupulous clients, might have you design for them and not pay the balance and using the HTML anyway. Which actually happened to me once, luckily I had a feeling he'd do this so I used a HTML encrypter, (which leads me to a side question, these HTML encrypters,besides for being a pain, do they have any negative affects on the navigation/operation of the page, Id assume more people would be using them to protect pictures and HTML etc.)

I look forward to your opinions and debates.