mnw - 2:53 pm on Nov 4, 2000 (gmt 0)

Mike, does pestering/begging/pleading have an official invoice title :)? I'd prefer to call it petestering/begging/pleading on the invoice, but I don think it would fly with the customers that deserve it.

I actually invoiced a client a "PITA charge". The owner (a very close friend) called and ask (fortunately) what a PITA charge was for. When I told him, he paid it and has been a great QUIET and nonPITA customer since.