Whitey - 11:33 pm on Jun 12, 2013 (gmt 0)
@hitchhiker - Googlers are reading these forums, and decisions are influenced by objective analysis of posters remarks and sentiment, both here and elsewhere to gauge feedback and perceptions. So I'd encourage good, objective debate and a real sense of the pulse out here. Conferences, interviews and articles play their part, but these forums often contribute to the fire for progress within Google.
At the end of the day, Google needs good content / user experience, and it doesn't want to alienate it's source of it's product, or polarize to too few players or it will suffer in the long run to. Google certainly needs to understand what's happening on the frontline better, or communicate that understanding better if they have it, and, if they are to manage the current SERP's "transition" better.
The recent communication has been outstanding - it does demonstrate a will to be more involved. But the other half of the equation will be challenging for folks to sustain - how do folks reposition themselves when they've been wiped out, or under resourced in a fast moving environment.
The 12 year environment of the biggest link campaign or the greatest cookie cutter content / UGC site are long gone and over. There's a whole layer of new skills emphasis rapidly coming onto the scene.
Matt Cutt's comments on the stale nature of Craiglist, are not inseparable from Google's own dilemma towards the overall environment with webmasters in it's overall communications on change and quality management, and how it needs to better manage it.
Best not to waste what can be a good foundation for innovation, and alleviate webmasters from the time and worry that can block it, by providing more tools and update / fix transparency in a manageable form with good partners via WMT and continued dialogue IMO.