---- Matt Cutts: Bad link notification emails will include sample URLs
phranque - 1:32 am on Jun 13, 2013 (gmt 0)
I wonder why people with manual penalties get special attention, special help, and a potential way to recover, that isn't available to people whose sites have algorithmic penalties.
usually it's because the site has been outed by an influential media outlet or the webmaster asked for help in google's webmaster forum. it's probably also because it took special attention to apply the manual penalty and therefore would take special attention to remove it.
cynically speaking, there's always time for special attention with big brand sites, especially when the manual penalty was applied in order to make a very public example.