sugarvalley - 4:01 am on May 25, 2013 (gmt 0) [edited by: tedster at 4:50 am (utc) on May 25, 2013]
@mrguy - You're absolutely right - this has been my wake up call. All this time, I was relying on Google organic rankings. It's forced me to expand my marketing strategy to include Bing, social media, and possibly hiring independent contract salespeople. Besides, since the update, the 1st & 2nd page are almost completely occupied with major retailer sites, making it impossible for a small retailer to compete. The 1st page of the index now reads like a bad advertisement. It's almost like, the bigger the company, the better the ranking...
@tedster - It was just with Google. Bing ranking is fine, although I'll need to work on improving it some. Yes, I have a Webmaster Tools account. Not sure whether to use the disavow tool for the spammy sites or file a reinclusion request? I know of someone who filed a request about a year ago due to a bad linking campaign (forum spam i believe) and within two weeks, his site was back on top.
Regarding the update around the 7th, the only article I could find that mentions it is If That Was A Google Update You Felt, Google’s Not Confirming It [searchengineland.com] - featured on another site.
[edit reason] Added the link [/edit]
[edited by: tedster at 4:50 am (utc) on May 25, 2013]