Whitey - 1:28 am on May 21, 2013 (gmt 0)
Q: I've read the FAQs and searched the help center.
My URL is: sprint.com
I'm Kent Van Deusen and I support the Sprint website. I received a message on 5/17/2013 that "Google has detected user-generated spam on your site." I have run queries against the site, but haven't found the content referred to in the alert. I have read Google's documentation regarding how to prevent this in the future, but how do we find the issue we currently have in order to help us address this as quickly as possible?
A: Matt Cutts :
... , when you see a message like this, it's a good idea to check around for various forums, bulletin boards, and community areas where users can leave comments. We typically send this message when we see a lot of spam in those areas. Rather than Google removing those pages from our index, it's usually better if you can remove the pages on your side so that they don't show up in other search engines either.
I just took a quick look; try doing a Google search like [site:community.sprint.com/baw/message/ watch] to see some examples where spammers are posting a bunch of messages. I noticed that older pages with this sort of spam are mostly gone or removed--which is great. You might just look into some ways to try to catch the spam a little faster or see if there are some ways to make it a bit harder for the spammers to post a large amount of messages on the community pages. [productforums.google.com...] referred to by [seroundtable.com...]
Some similarities to links notices for granular issues and corresponding interactions with Google commenting on big brands Y/N? Anyone else got these messages in addition to link notices?