backdraft7 - 12:59 pm on Mar 24, 2013 (gmt 0)
is stating the obvious, but does that presume that Google doesn't need small businesses? No.
big brands have an advantage because GOOGLE NEEDS THEM
To think Google doesn't need small businesses is ridiculous. For every 10,000 big brands, there are 10,000,000 small businesses. To ignore that market would be foolish.
If you are talking the games they are playing in the organic results, perhaps, but so far I've seen little 'solid' evidence that Google is playing favorites with the organic results, (if they were, the FTC would be closing in) but when your site loses, it's easy to think you're being personally persecuted. Small businesses are a huge part of the global economy and without them, Google would be severely limiting their audience and their grasp in the internet.
I can assure you that Google treats even the smallest business owner like royalty, especially (and not surprisingly) when you call the Adwords team. It is a resource I intend to to use heavily in the future...by choice, or not.
If Google indeed doesn't need or want small businesses, then I (and probably thousands of others) have a great idea for a new small business search engine.