seoskunk - 10:10 pm on Nov 13, 2012 (gmt 0)
A product purchased from the manufacturer is still not equal to 'buying from any website you don't know online
Not in Europe all manufacturers obligations still apply. As I said its a more mature market.
I used Best Buy as an example of what I look for in a 'recognizable name', I guess using Amazon would have been 'more understandable' or something.
But Amazon don't sell on the high street ..............
Sorry your words not mine!
I can Walk to the Best Buy store in less than 20 minutes if I need to and they have a level of customer service
many businesses with higher prices selling the same product not only stay in business, they continue to sell at a higher price, which means your statement is refuted using common sense.
True but this is normally due to a USP that can't be matched, normally niche and used to be what the internet was about. You win that point though.
You'd have to have a study to back that up, because it's not common sense to assume people are fully aware of purchase protection, especially when it's been found many do not even read the terms for what they sign up for. Once again, refuted with, yes, Common Sense.
Cultural difference, people are more aware in the UK.
if there was no level of trust people would definitely not buy online
Not true as people have payment protection insurance on their cc's.
what I said is "a more recognizable on/offline business
You talked about "Best Buy" which is predominantly an offline business.