crobb305 - 8:53 pm on Aug 15, 2012 (gmt 0)
I do agree with the idea that Google arranges the SERPs in a way they feel will benefit them and their profits.
and as others have noted, for a lot of commercial queries, Google is promoting their own products positioned at the top of the search results, just below the "Sponsored Ads" section, with a big box around it. So despite consistent/good rankings, traffic to businesses is being cut in favor of Google's own self promotion, abusing the fact that they have search dominance. I wish the feds would take a closer look at this.