incrediBILL - 6:29 am on Aug 12, 2012 (gmt 0)
The list is worthless...
At a minimum it's billable FUD. Some clients follow Google and they won't understand a thing so they'll call to find out what it's all about and the billing clock starts ticking.
The best part is one report written to 'splain it to one client can be reused to 'splain it to 'em all and each one gets charged for it.
Isn't free money wonderful?