furshka - 3:14 am on May 11, 2012 (gmt 0)

netmeg, that is a wonderful suggestion. I am going to gather some use cases for one of my sites and try the service out. I could see watching a video of real users interacting with my site help me improve usability tremendously. I could also see this being super useful specially for transactional sites.

I usually wonder what keywords users type in SEs with the intent to perform a specific task. Is there a better way to find out other than using this service?