Our website is 10 years old has the keyword in the domain and we have completely tanked to page 5 from no1 position and lost around 80% of traffic from Google.
I sent in a request to Google who came with 'no spam actions found'
I have de-optimised the website by removing the search term from the drop downs and the site has dropped lower now.
The keyword is still in the heading 1, but no longer in the title.
I have also noticed that no sites in our niche appear in the top 20 with the main keyword in the domain.
My next move is to remove the keyword from the page completely as the domain holds the strength.
Ironically we are no1 in Bing for most terms.
Can anyone suggest more as I am completely lost.