Planet13 - 6:50 pm on Mar 11, 2012 (gmt 0)

@ tedster

How about direct emails requesting a review of the product, sent after a short period of time to those who made purchases?

that's the thing; I do send them out two weeks after the order but the feedback is almost minimal.

You would think that at the minimum we would get a couple of people who HATE us and we would at least get a couple of horrible reviews. Instead, we get nothing.