conroy - 1:47 am on Feb 22, 2012 (gmt 0)
All reinclusion requests are automatically reviewed by the system. If there is no manual penalty then you will get an automated response telling you that there is no manual penalty. If there is a manual penalty then a human will review it and either remove it or leave it there. If they leave it there they will link you to their guidelines and it's good luck from there.