jinnguyen - 7:16 am on Jan 21, 2012 (gmt 0)
"As we’ve mentioned previously, we’ve heard complaints from users that if they click on a result and it’s difficult to find the actual content, they aren’t happy with the experience"
Who's believe in this quote? I don't, what kind of users are those? Not the webmasters of course. Even if it's true then where to send the feed back and have some real human review it?