JackR - 6:36 pm on Nov 11, 2011 (gmt 0)
Here's what I've done so far:
i.) The stolen homepage snippet has been rewritten and double-checked to make sure it doesn't exist in any form in the index already.
ii.) A lengthy article has been added to the homepage.
iii.) A 'Contact us' page has been added with a LOT of contact options. It's linked from the homepage.
What I still simply do not understand is this: How Google can say 'Your site has no penalty' on the one hand .. then 'but it doesn't deserve to be included in our index despite being at least as good as half the existing page one results' on the other.
It's been in the index for keyword searches for six years. Talk about frustrating...