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---- Some research on Google quality raters' behavior


1script - 7:43 pm on Sep 8, 2011 (gmt 0)



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Google does not strike me as a company that can spare two people for what seems such a mundane task. It's devastating to me but it's not even a blip on the radar for them, so I think we can safely assume that there is no second level of review.

It may also be simply impractical - I can relate to that myself - I moderate my forums and usually there's no time (or need or even desire) to second guess the click on that "Delete" button. I think I get it correct 99.5% of the time which on my scale maybe comes to one wrongly deleted thread a month. On Google's scale though it may be a different story...

No reason to think Google allows their people time to actually analyze what they see, it has to be visceral response at that point in the process. One has to hope that the computer has done at least some analytics process for them BEFORE popping that page to be rated on their screen.


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