superclown2 - 7:37 am on May 31, 2011 (gmt 0)

"Hard to believe. Would you penalize a company with great customer service for poor accounting performance? Makes no sense to me."

Much of the current SERPs make no sense to me.

And why shouldn't it be true? Depending on who you believe there are allegedly around 500 changes that have been made to the algo recently. This has as much chance as any of being a part of the witch's brew. If it's a manual penalty I wonder just who decides on these individual cases? Larry Page or a $3 an hour third world cubicle dweller?