dickbaker - 2:57 am on May 17, 2011 (gmt 0)
Tedster, I have a toll-free number on the ecommerce pages of my site. In the "About Us" page, I give an address, along with information about my corporation (when it was incorporated, etc). I don't hide anything.
Still, Google completely trashed the ecomm section of the site. There's certainly other factors at work, but I'm not sure how much weight to lend to phone numbers and addresses. Some of the sites that took my place are very anonymous.