mantucket - 6:37 pm on Apr 11, 2011 (gmt 0)
I hear you.. just look at the webmaster forum and count the number of pleas which go unanswered (or with 1 unhelpful reply). Are we really to believe that google could not afford to pay a dozen people more to staff the forum - that they must rely on volunteers?
The problem really is that we don't have healthy competition in the search ecosystem. If there were say 10 equal sources of search traffic, a business could sustain a large drop from any one of them.
I'm in the same situation: complete google traffic halt, no GWT notification,no crawl errors etc, no help from the forum -no income, and no recourse.
Last time, it turned out to be completely my code bug - but it took me weeks to get help via the forum; those were very costly weeks I spent thinking I was accused (according to google) of some unspeakable spam crime.
>So it's a bit unclear to me what I can do now, if anything.
The only constructive thing I can think of to do is maybe webmasters could start an online petition to send to our reps in congress, asking for regulation of search co biz practices.. the politicos right now seem clueless about how search works; they're talking about regulating the alg itself lol..