mantucket - 5:32 pm on Apr 11, 2011 (gmt 0)
Well this is really good news, especially if we can assume this is now policy: that all reconsideration requests will get this reply if there is no manual penalty.
Of course, we could now ask - why did it take a whole month to generate this response? Presumably such responses could be autogenerated instantly (and scalably) by checking for a manual-penalty flag in processing incoming reconsideration requests.
Why would google knowingly allow millions or billions in collateral damage to the US economy, in the name of something as subjective as 'search quality'? It seems irresponsible.
Obviously - operating with accountability would cost something, nipping into profits. Google doesn't have to, because of their market dominance. So search-dependent businesses must keep paying the price for maximizing google's profit... and the cycle continues.
I'd like to see lots more of these kinds of notifications,
an open path for recourse, and test-rollouts for alg changes , like they demonstrated with Caffeine rollout.
This is the kind of thing ALL search companies should offer, and if they don't - expect some regulations...