MrFewkes - 8:01 pm on Mar 4, 2011 (gmt 0)
You are right fabulous.
I was talking about that to a mate the other day - and we were discussing the merits of being a "one man band" for our customers (we are both in business).
We definately provide service second to none. We both bend over backwards for our customers - dealing with big companies is a fight just to get to speak to a human these days. I just personally emailed a customer and its 8pm on a friday night!
The old saying "Much Gets More" is the popular big business mantra - and google are in that in a big way.