buckworks - 3:48 am on Mar 4, 2011 (gmt 0)
Re "quality" .... I think I'm going to reread Zen and the Art of Motorcycle Maintenance on my trip to PubCon next week.
Here's what good ol' Wikipedia has to say about it:
Phaedrus, a teacher of creative and technical writing at a small college, became engrossed in the question of what defines good writing, and what in general defines good, or "quality". His philosophical investigations eventually drove him insane, and he was subjected to electroshock treatment which permanently changed his personality.
I think some of us could identify with that! ;-)