Well it looks like instant has killed us again. I've gota say I'm sick of Google this year, ever since May Day it has been up & down (last few weeks we had just got back to pre May day). I've just watched that Google video and it's made me even more angry, I've come to the conclusion they are on a mission to ruin small business, fill their pockets and nothing more. I've done some personal searches this morning & the screen made my eyes hurt, adwords all down the right hand side, big pictures at the top with alternative products, sponsored links at the top & total mess organic results. I gave up, & TBH, I'm getting close to giving up after 9 years of business too.