mhansen - 9:53 pm on Aug 5, 2010 (gmt 0)
Anyone knows how long google takes to respond these kind of things?
Google is not going to remove it from the index easily. If they did, what would prevent your competitors from just filing DMCA's against you?
Your best bet is to take this up very aggressively with the sites webhost. Look up the whois, and have your business attorney draft the paperwork for the DMCA, and submit it to the website hosting company. After you submit the paperwork they MUST comply or be held liable (Make sure you tell them that also)
ANY time I have had to work through DMCA issues, the best reply I get from Google is waiting 3-5 days for an email that has nothing but the link to the paperwork for properly filing a DMCA.
Its ALL about getting the legal paper trail started... email and electronic requests will only get you so far.