tedster - 9:13 pm on Jul 7, 2010 (gmt 0)
According to the BBC New article [news.bbc.co.uk] at the time, the Shopping Onebox was part of this complaint and a screen capture was part of the submission. The original complaint also seemed to be a mashup of Adwords complaints, univversal search complaints and organic ranking issues.
Any company with Google's size and influence should definitely be under ongoing scrutiny. But this particular "investigation" doesn't feel right to me.