steerpikegg - 7:19 pm on Jun 2, 2010 (gmt 0)
why should they have to tell people to improve their sites so they can rank again?
Without wishing to start an argument, you always seem to want to defend Google's lack of responsibility for their monopoly status due to it being a 'free' service.
Even services which are perceived as being free need to act responsibily to the people subscribed to the service.
For example, the fire service is essentially 'free', but if they decided that they weren't going to put out fires on your street, I'm sure you would want to know about it before your house burnt down rather than after.
Or perhaps a better example, Google provide a free email service, but I imagine you'd be pretty peeved if one day you went to log on and there was a message saying we've closed gmail and all your messages have been deleted without any prior warning.
Whilst Google is not obliged to do anything, common decency should see that they warn webmasters about such a major update. Okay, so even with a warning, it's not going to fix peoples traffic, but at least it would give webmasters a chance to look at their business model and put contingencies in place rather than having an income one day, and none the next.
As I say, I'm not wanting to start an argument here, but hopefully help you see the problem from another perspective.