TheMadScientist - 2:42 pm on May 4, 2010 (gmt 0)
I don't bring up anything just ask what SE they use and are they satisfied with what results they are getting.
Yeah, that's what people have said to me at first, so we're getting the same initial responses... But I'll usually throw something out there like 'did you know their results are personalized now?' or give them something else they probably did not know, then the 'yes, I'm perfectly happy, blah, blah...' seems to change to 'oh, well that makes sense... no wonder... and just the other day I was looking for .... again and couldn't find it. So frustrating.'
I didn't realize the amount of people who really find some of the things they do frustrating until I started having a bit more of a conversation, usually by telling them something they didn't already know or asking a question, much like the following.
Try, innocently: 'Do the results keep changing for you too when you try to find a site again?' sometime... My guess is you get a slightly different answer and might even get a mini-rant, at least that's been my experience. 'Do you have a tough time finding a site the second time too?' works well too...
BTW: Glad to know I'm not the only nut case taking informal, unpaid search engine surveys... LOL :)