arnarn - 3:31 am on Sep 14, 2007 (gmt 0)

One final follow-up note for those interested:

As mentioned before, when you first sign up for the Business Edition, you're led to believe that one of the benefits to be "enjoyed" with the Business Edition is PHONE and/or email support.

From a response I received from email support.. here's the REAL story:

Telephone support is available for our Custom Search Business Edition direct customers. Direct versions of CSBE start with support for up to one million pages, and is intended for larger businesses with larger sites, with a higher volume of traffic. Please contact us for pricing.

Looks like the Peons (sole genus in the flowering plant family Paeoniaceae) are being P'd on.

Let's hope they update their promotional information of the CS/business edition to be more precise.