whitenight - 8:22 am on May 10, 2006 (gmt 0)

I do agree the email didn't really offer any answers, other than use Gmaps! but I've replied back to it so it will be interesting to see if I get a more detailed reply back

Well do keep us updated if they do.
As Arubicus said, any info on whether it's something we can "fix" or it's something on their end would be heaven sent.