ogletree - 3:00 am on Jul 11, 2007 (gmt 0)
I really don't believe that they have 10k people that just work on SERPS. Maybe each employee is supposed to look at a few SERPS every day and send a report. Maybe they are talking about spam reports from webmaster central. If there really were 10k people doing this full time there would be some large facility and there would be job postings and there would be people that were fired or left the job that talked about it.