Well as the weak partner in this Google enterprise a certain anti spin is probably better than waving the flag.. We as webmasters need Google to compete with others. By constantly singing their praise it doesn't get you anywhere.
On the other hand I made around $100.000 I think out of the whole thing, which was frankly unthought of prebust.
But in my business interest, Google needs to be weaker and Yahoo and MSN stronger. Diversity is key to any survival. In the moment I have money from offline business directorship and some freelance. Nice would be online diversity. Sadly though Yahoo and MSN are somewhere far far away.. At least in Europe.
Many whiners make an ocean... see it as counter spin.. :)
I have as far as I remember also never attacked the various Google employees, as they are employees and ground troups. Like in a call center you are dealing with someone that's sent by the management to eat the cr.p, not their personal fault. Sadly often as with call centres that's all the webmaster has. Google has choosen them as their voice. If you are dealing with millions of people it's I guess also a dangerous job. Personally I can only feel empathy with them, but on a business level they are Googles official voice. The sentence put up or shut up would equally apply to them in your scenario. Google rates websites, people rate them .. It's a critics job to be hated when he dishes out bad reviews. To be hated is part of their business and to be loved (*sigh*) if things run smoothly.
And that seems to be the part that dear Google and their algos forget, the more they update the more emotions they stir as they deal in people and not just content. As banal and obvious it seems the trivial truth that behind each website is a person.
More updates more emotions it's a simple algorithm ...