annej - 11:59 pm on May 8, 2007 (gmt 0)

The difference between the support we got when problems occurred during the Bourbon update and the total absence of anyone from Google in the -950 discussions is so extreme. It's like they are a totally different company.

PS my function is supposed to be site builder, researcher, historian, and writer. Last year I spent most of my time here on webmaster world learning about better usability. Now I spend it trying to figure out why some of my pages go missing in Google.