kidder - 11:43 pm on May 8, 2007 (gmt 0)
Keniki - I am pretty sure Google gets a lot of help from this board also. Look at all of the free feedback they get every single day. Love hate is right, my thinking shifts on this almost daily - you can imagine Google looks at their serach engine on a much larger scale than the webmaster who looks at his vertical results and weeps. It's very easy to take it on a personal level when in fact a single webmaster is pretty much nothing in the overall scheme.