Why not speak once mind as G is speaking their mind with their code and try to live with the realities of today. That way Google knows about what is wrong [ergo get feedback] and you individually in paralell try to deal what's up with G today you have both sides covered. In end effect getting complaints tells you what is wrong with your company. Google business is indeed complex and doing such an algorithm is certainly difficult. On the other hand they have a shootload of money and the resources to try to fix it. We are talking about G here as a company and not about individuals. :) At least I do.
But I appreciate what you try to say. :)