Ledfish - 3:45 am on Oct 4, 2005 (gmt 0)

We are having an internal duplicate content issue as well, it stems from the middle of December time frame as mentioned by some others.

Our problem is unique though in that because we are hosted on a windows platform, urls are not automatically converted to lowercase letters. So urls are apparently being considered unique if the have all lowercase and another version with some letters in uppercase. Hence two unique urls with the same content tripping a duplicate content penalty and bam, there goes the rankings.

The cause of the problem is ours and not a deliberate one, but fixing it has become a whole different matter. One where the solution isn't clear without some advise from Google on what we can do to get the urls with capitals removed from their index. The problem is, the all lowercase url and the one with uppercase letters in it are ultimate coming from the same file. Nuking one with the removal tool might also cause us to be nuking the correct one. I e-mailed Google about 10 days ago informing them of the problem we discovered and asking how best to get the incorrect urls out of their index with removing the correct ones with all lowercase letters in the url. I still have not gotten an answer.

Unless we get an answer I'm afraid we will have to at least take a shot at trying something on our end and hope it works. If it goes wrong though, I guess we will have to be prepared to feel like we are in Siberia for 6 months to a year. It's their index, I just wish they would give us some guidance so that the problem can be resolved in a professional manner.