Jane_Doe - 7:55 pm on Aug 3, 2005 (gmt 0)

Has anybody ever recieved a response from the engineering team?

Actually, yes, via the support group. One of my sites was dropped once because of a bug and the engineering group found the problem and fixed it. I was glad I'd written as I don't know if they would have been aware of the bug if I had not sent in a couple of emails about it.