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europeforvisitors - 3:20 pm on Jul 30, 2005 (gmt 0)
You're comparing apples and oranges and apricots. Even if the AdWords, AdSense, and Google Search teams weren't different departments, wouldn't you expect paying customers to get priority treatment?
When you enquire about your adwords account, you will get a personal reply in hours. When you enquire about your adsense account, you get a personal reply in days. When you enquire about your website, you should pray to get a reply.