NexDog - 3:25 pm on Jan 2, 2004 (gmt 0)

We compete in a fairly competitive market and 2003 was a real rollercoaster ride. High before March and then wiped away by the new algo in that update (Esmerelda I think) and then the slow crawl back up the rankings and getting back to #4 in September and hanging on to page one until December.

Since the beginning of December we have been slipping down almost constantly and are now on page 3. Unsure what's happening and many new players have enetered the niche but I always though our back linkage was strong enough. But now when I examine our listing, I see:

domain.com/ - 42k - Cached - Similar pages

Compared to 99% of:

www.otherdomain.com/ - 26k - Cached - Similar pages

All our backlinks point to WWW and now it looks like the WWW isn't even listed. Why would this happen and what can I do to get Google to index WWW as it does for everyone else? Why are we special? Is it worth asking Google and would they even reply or look at it?