lorax - 8:12 pm on Oct 28, 2002 (gmt 0) Trisha,
If you're sure they're name is in the Registrant's spot then I'd be a bit worried. IF they made an honest mistake then yes, they should change the DN record to your name. Get what they said in writing and get them to make the change as soons as you can.
Sorry, I don't have any information on that subject but I would hazard a guess that you're talking thousands. :)