superclown2 - 10:24 pm on Jul 14, 2013 (gmt 0)
So having decided that the email I got from them last month was a phishing attempt (it was sent through some other company's system, NOT moniker.com)I finally discovered today that I couldn't logon. I tried the 'forgot password' link but I was asked security questions I have no recollection whatsoever of. I emailed support but got a standard automatic reply asking me to submit a ticket. I filled in all the details, clicked the submit button and was asked to logon before it could be sent. I couldn't logon because ............
What a shambles.
On another note; if and when I finally do get another password it will be alphanumeric only, special characters are not accepted. No wonder they got hacked.