robzilla - 6:31 pm on Jun 22, 2013 (gmt 0)
Interesting that they're asking customers to use the e-mail a new password method rather than having people log in and then use the password reset feature that already exists in the control panel.
Yes, this is all very poorly handled. I'm locked out of my account until I hear back from support. Moving my domains elsewhere when/if I get back in.