HuskyPup - 3:01 pm on Nov 29, 2010 (gmt 0)
Interestingly this is my 3,000th post under this nick and I wanted a good post, little did I realise it would involve all my sites being down!
For the last few hours we've been battling with trying to find out why all our sites were missing, yep, e-mail, ftp, the lot were not working however all was fine at the actual server host but pinging from all over the world generated the same results "Unknown Host".
Puzzled, you bet we were until, and don't ask me why I did this, I just decided to check the whois and it stated:
Registered until renewal date.
*** This registration has been SUSPENDED. ***
Fortunately Nominet has a real phone service and it quickly transpired that a new database installed did not recognise my 25+ year old PO Box number therefore it immediately suspended the account even though they had a totally valid contact e-mail address not connected to the suspended account!
Within seconds it was back up and running however I am now considering changing my name servers since I find this totally unacceptable since it was their error, not mine.
Just imagine if I had been, and this does happen regularly, in China or India and had been unable to phone in? It could have been days or weeks of no service, no e-mails and no AdSense earnings.
I did nothing wrong yet was screwed-over by a program, oh nice!